Customer Testimonials
Great Experience today 5/15/2024: Jon Ross, Service Advisor, was of great help today in getting our truck in for service. Very knowledgeable and very eager to help.
I'm very happy with the 2024 Chevy Trax 1RS I ordered from Dale Earnhardt Chevy in Newton NC. The dealership is welcoming and I was treated like family. I feel very blessed to have bought my car there. I trust Dale Earnhardt Chevy will provide excellent service for my car.
The best car buying experiece ever. From start to finish I was treated with the upmost respect and integrity. Steve Gelnett and Paul Hunsucker are true professional. Thanks guys
Great Experience: 8/2/23 - Drove 22 miles from Cornelius, NC to get price without significant Dealer markups and un-needed packages. Purchased 2023 Trailblazer for my young daughter from salesman Brad. He was professional, very knowledgeable of vehicle and responsive to both me & daughter. Immediately available at scheduled appointment times. Listened to what we wanted and had car available for ready access. Reviewed standard and trim level features and answered our questions with clear knowledgable and accurate responses. Presented some options but no pressure whatsoever to up-sale or add options. He and Finance guy were very accommodating to our unique payment and finance ... Read More DealerRater - Aug 3, 2023
Disappointed at the service department. We drove our truck in for a squealing noise in the rear of the engine. We thought the noise may have been related to the transmission that was just replaced a few months prior. We were notified by The service department that we needed to purchase a rebuild for $7100 or a new engine for $10000. They said the motor was blown up. We drove it to the dealership, no smoking, no overheating, nothing but the noise. I picked it up and drove it to a small shop and they diagnosed the noise as being bad lifters. ... Read More DealerRater - Apr 26, 2023
Made an appointment online very easy showed up on time took an hour and a half to change oil another hour for a camera recall service dept was very unorganized truck settings were completely changed side mirror was folded in
Amber Knowles is a outstanding service Rep she was polite and friendly I will be doing all my Service with this dealership and possible buy my next new Vehicle from them.
I don't recommend buying anything from Dale Earnhardt Chevrolet. I was just trying to negotiate a truck over the phone and by text with their Salesman Chris. They have one price and are not willing to negotiate any further. This is the first dealership I've ever ran across that does not negotiate prices.
We will never take a car back to Earnhardt’s to be worked on! Was told that numerous things were wrong with my car and was given an estimate to fix including parts and labor of $6,500-7,000. Took my car taken to a nearby garage and the TOTAL bill was $450! After talking to other people, I have heard the same type of stories. A large part of the cliental for service work at Earnhardt’s is older people and I wonder how many of these people have been taken advantage of!
Our 2008 Honda with 40 thousand miles was repaired there because we trusted them, after all they are a blue ribbon 5 star shop,right, after they repaired it,the car was not right so we had it checked out, Nationwide then totaled the car because it would cost to much to repair the car right, because of the bad work that Dale Earnhardt did on it. The body shop does not do quailty work. BEWARE OF THIS BODY SHOP!!!!!!
Don't waste all day at one of those mega dealerships. I test drove two cars, by the time I returned to the dealership Rick had two sets of numbers ready. I left this dealership and went to a larger one in Hickory. Thank goodness I went to Dale Earnhardt first. The numbers for the same car were $2000.00 more. Give these guys a chance before you purchase a new car. Stay away from those big box dealerships with the same old line,"what is it going to take to earn your business".
Without a doubt the best experience of car buying. Made everything so easy. First time car buying from a dealership and it went without 1 issue. So fortunate to have chosen Dale Earnhardt Chevy for my vehicle.